Dissertation and Thesis Questions and Answers
Click on the topic for each question, or click here to view all topics
Am I able to check the status of my paper while it's in progress?
Yes! You can check the status of your paper anytime by logging into our system at
www.thepaperexperts.com and clicking the Login link on the left column. Enter your email address and the password we sent to your email. You can also email a status update request to our Thesis and Dissertation Division at
thesis@tpehome.com. If you don't get a response within 24 hours then call
1-877-974-8333.
Am I able talk to my writer about the paper?
Yes! If you order our premium level of service (see below), you can speak directly with your writer about your topic and the paper you need written. At all other levels of service, requests, comments, and concerns are to be directed to our office staff, who will pass them along to your writer and relay any information from your writer directly to you.
How do I request a revision?
We hope our work satisfies you on the first try, but if a revision is necessary, you can request it up to three weeks after the delivery date. (After this period, revisions may incur surcharges.) All chapters are entitled to one revision only. Any secondary revisions (such as changes your instructor requests that were not part of the original order) will only be done for an additional fee. Remember, we create our documents based entirely on the information you provide (we cannot be responsible for any course material you have not informed us about) and can only write what you ask us to write. When requesting a revision, be sure you know exactly what you need changed and how you want it changed. Thesis and dissertation revisions tend to be both detailed and lengthy, so please send any revision requests to
thesis@tpehome.com. To avoid misunderstandings, we don't take revision requests over the phone. Delivery of a revised document depends on the complexity of the revision and your writer's schedule. We'll do our best to accommodate your schedule as well.
Can I reach you anytime?
Our graduate department is open from Monday to Friday 9 am to 5 pm (Eastern Standard Time). You can leave email or voice messages at any time, and these will be answered the following business day beginning at 9 am. We ask that you not leave any requests until the last minute in order to avoid lapses in quality caused by your writer having to rush to complete them. Contact us as soon as possible to give us enough time to handle any request.
What is your Premium Service?
Our Premium Service offers you all of the same advantages as our Standard Service with several built-in "extras" that provide more personalized service and a greater degree of flexibility with your order. Premium Service offers the added advantage of an extended revision period and a twenty-minute conference call with the person working on your paper to discuss your topic, your needs, and your concerns. Contact our office for this service or to upgrade your thesis or dissertation to our Premium Service.
Can you tell me about your writers' qualifications?
All of our thesis and dissertation writers have a minimum of a Master's degree, and most also have a Ph.D. in the fields they write about. Most of our writers have created dozens to hundreds of top-quality academic documents. You're in good hands with our graduate division, and our quality is truly outstanding.
What is the difference between Courier New 12 pt. font and Times New Roman 12 pt. font?
Courier New is a mono-spaced font that has been the industry standard for manuscripts and documents for more than one hundred years. This font is well-known for its simplicity and its utility, and it is the standard font we use at the Paper Experts. It is a relatively large font compared to Times New Roman, but the Paper Experts charges based on a standard 225-word page, no matter what fonts or sizes or spacing you request we use. So, if you need five pages in Times New Roman (double spaced), you should consider how many words that would turn out to be and order accordingly. In this example, five Times New Roman pages would be approximately 1,500 words, or seven standard manuscript pages (Courier New, double-spaced). Ask your Academic Advisor for details.
How do I download my completed paper?
Once your paper is uploaded and you've made your final payment, you will be able to download the document directly from your account by going to
www.thepaperexperts.com and entering your email address and the password that was emailed to you. If for any reason you are unable to do so, a representative will be able to assist you in accessing the paper. All you need to do is send an email to
thesis@tpehome.com.
What other services do you provide?
Aside from custom papers, which we cover in all subjects and at all levels, we also provide assistance with KAMS (breadth, depth and application), concept papers, prospectus, proposals, theses, dissertations, data analysis, literature reviews, IRB Forms, Methodology Form, theoretical framework, Action Research Projects as well as preliminary proposals.